
If you would like to know more about the concept of community and discover how communities contribute to the harnessing and sharing of knowledge, do not miss the 41st session of the INSMEAcademy.
The webinar will address opportunities and challenges related to the various stages of maturity of a community and will show how companies use communities for different purposes including development of good practices, co-creation of ideas and learning.
Do not miss the appointment with the INSMEAcademy! Send an e-mail to [email protected] including your name and surname, e-mail address, organization and country to reserve your participation.
The INSME Team is looking forward to welcoming you on the online platform on the 27th of October at 12 p.m. (Central European Summer Time) and will be at your disposal to assist you for any information or assistance you may need.
Abstract
Use of Communities for Knowledge Retention, Sharing and Learning
27th of October 2016
From 12 p.m. to 1 p.m. CEST

This talk will introduce the concept of communities for harnessing and sharing knowledge. Communities is one of the most applied tools in Knowledge Management. Common types of communities and their purposes will be explained. Furthermore, the issues and challenges faced by communities at different stages of its maturity will be highlighted. Attendees will also learn about how organisations have used communities for various purposes including a helping centre, development of good practices, co-creation of ideas and learning.
Prof. Eric TSUI
Eric Tsui joined Computer Sciences Corporation (CSC) in 1989 after years of academic research in automated knowledge acquisition, natural language processing, case-based reasoning and knowledge engineering tools. His research was supported by grants and scholarships from Arthur Young, Rank Xerox, CSC, Graphic Directions, and the Australian Research Council. He was also a gratis visitor to Microsoft Research in February, 2000. Between August 2000 and January 2005, he assumed the roles of Chief Research Officer, Asia Pacific for CSC as well as Innovation Manager at Australian Mutual Provident (AMP) and Maybank, two strategic outsourcing accounts at CSC in Asia Pacific region. Eric was responsible for strategic research, knowledge brokering (between CSC and the clients), innovation management and university-industry collaborations. During his tenure at CSC, he made significant contributions to CSC’s expert systems products, applied research and innovation programmes. His research areas are on knowledge management technologies, portal engineering, cloud knowledge services, and blended learning. His contributions have been published in, among others, Expert Systems With Applications and Information Processing and Management journals. He is the program leader of Asia’s only master degree in Knowledge Management which is delivered in a blended learning environment. He was a recipient of the High Impact Award 2008, winner of the Teaching and Learning Innovation Award 2010 and Merit Award in Teaching in 2013, all at The Hong Kong Polytechnic University. In 2014, he was a Shortlisted Finalist in Hong Kong’s University Grants Committee (UGC) Teaching Award and a recipient of the Knowledge Management Leadership Award by Global KM Congress. He has B.Sc. (Hons.), PhD and MBA qualifications. He further received the Golden Winner, Wharton QS Reimagine Education Region Asia Award in 2015 and the LearnX Impact Award in 2016.








